After creating an account on an online casino website, a user can immediately start playing, deposit funds, and activate most bonuses. There are no restrictions in this regard for the account. However, other functions may be unavailable to the individual until they undergo verification. Some gambling platforms limit withdrawal limits or completely prohibit cashouts until the user verifies their identity.
Purposes of Verification
This procedure is standard for any licensed online casino. Operators require users to submit scans or photos of personal documents for several reasons:
- To confirm the client's legal age. Only users aged 18 or older, and in some countries, 21, are allowed to play in casinos.
- To prevent multi-accounting. Each person is allowed to have only one account in an online casino.
- To enhance payment security. After verification, fund withdrawals can only be made to the account owner's details.
Additionally, after identity verification, users will find it easier to resolve disputed issues. For example, in case of account loss or hacking, clients can provide their documents to confirm ownership.
Verification Process Steps
The procedure for verifying identity involves several stages. Requirements may vary slightly in individual online casinos, but in most cases, they are identical.
On some gambling platforms, verification is not mandatory. Such operators may conduct selective checks at any time.
It is advisable to undergo verification shortly after creating an account to avoid delays when attempting to withdraw funds. Users are required to take certain steps:
- Email and Phone Verification: This stage can be completed within minutes after registration. An email with a link or button for confirmation will be sent to the provided email address. The phone number can be verified in the profile settings, where the user will need to enter a verification code.
- Profile Completion: At this stage, users need to go to the Personal Cabinet and enter personal information into all empty fields. Mandatory fields are usually marked with an asterisk. Users should provide accurate information. Security services may refuse verification if inconsistencies are detected.
- Identity Confirmation: The most crucial stage where users need to submit scans or photos of documents. These can be sent to the support team's email or attached through the internal functionality of the Personal Cabinet.
Verification in an online casino takes some time, usually no more than three business days, but each operator sets its own document verification deadlines.
The required documents for verification may vary depending on the requirements of a specific gambling platform. Typically, users are asked to provide photos or scans of the following documents:
- Proof of identity: passport, ID card, or driver's license.
- Proof of address: bank statement or utility bill from the last three months.
- Proof of payment method: often required when using a bank card, where photos of the card from both sides or a screenshot from online banking are needed.
It is important that the images are clear and of high quality. On photos of a bank card, you can hide the middle of the number from both sides and the three-digit CVV code on the reverse side.
If necessary, the security service may request additional documents for verification. After successfully completing the procedure, the user will receive a notification.
Before submitting documents, it is important to familiarize yourself with the requirements for their format and quality. Images should be in jpg or png formats, comply with size and resolution restrictions, and have no cropped elements, with the text being clearly readable. Failure to meet any of the requirements may result in verification refusal, requiring documents to be resent.
